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Provides insight into user engagement, content performance, collaboration patterns, and security/compliance adherence.

Direct collaboration with consultants to provide strategic guidance and insight in leveraging technology around M365 products, permissions, architecture, and automation.

Annual business review with our M365 experts to get the most value out of your services and licenses.

Assist in monitoring M365 governance plans to uphold compliance, protect sensitive data, and optimize operational efficiency.

Assist in reviewing existing M365 policies to identify areas for improvement and optimization.

Monitoring of your Power Apps and Power Automate environments.

Designed to automate and streamline the process of creating, configuring, and managing Microsoft Teams instances.

HubSpot ticketing system is used to efficiently process, manage, and track issues from submission to resolution.

Viva Learning, a centralized learning hub in Microsoft Teams, can be used to integrate learning and Knowledge Base resources from Procise Solutions together with internal company content.

Training can be customized based on topics of need, multiple options are available such as Knowledge Base articles, videos, and live instruction.

This time includes both Help Desk and Training support.

This discount rate would apply to any additional hours once the Tier-specific time has been used.